Understanding Your Challenges

 


Customers are dramatically increasing their expectations for technology companies, all the while the business is demanding increased growth and decreased costs. 
 

 

Whether interacting with your business on their tablet, through social media or a call center, customers want a seamless experience with top levels of service. SCI Group helps companies deploy technology solutions that meet the demands of their customers. We want our clients to focus on meeting their customer's needs, while we handle the details of building and maintaining enterprise back office systems and front end delivery systems. 

Our Approach to Industry Challenges

 

SCI Group builds, streamlines and integrates systems that increase operational efficiency. We can also help deploy systems through the execution of mobile strategies and cloud-based solutions.

Whether interacting with your business on their mobile devices, through social media or a call center, customers want a seamless experience with the top levels of customer service.  
 
SCI Group helps companies deploy technology solutions that meet the demands of their customers. We allow our client's to focus on meeting their customer's needs while we handle the details of services such as building and maintaining enterprise back office systems and front end delivery systems. We also provide data management services for gathering and retaining information on your current or potential customers.

Companies are capturing new customers and retaining existing ones by consistently offering new products and services. This has become a very competitive environment. SCI understands the benefit of innovation and first to market, and further producing a high quality product with the appropriate support systems. SCI has deep experience with supporting products and service development and launch. 
 
Implementing a new product can cause significant change in your systems and processes. SCI Group has experience across the project lifecycle providing support for design, integration, planning lifecycle, architecture and delivery.

Often times to gain market share, companies are implementing inorganic growth strategies. SCI has vast experience support merger and acquisition initiatives by helping companies achieve synergies faster while containing costs.

Updating your systems is an involved process. Our consultants will help you analyze what systems need to be updated and how to make the process as efficient as possible. We can plan and implement a seamless transition while anticipating and eliminating potential disruptions.  
 
Some modernization endeavors are truly not complete until old systems are decommissioned. SCI can even help manage “sunsetting” legacy systems, which can often times erode the transitional investment returns if not planned for properly.

 

Relevant Case Studies

 

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CONTACT US

  • 8229 Boone Blvd.  Suite 310 Vienna, VA 22182 
  • Phone: 703 584 4537
  • Email: info@scigrp.com